SHIPPING POLICY
We try to keep our shipping rates as affordable as possible. For all UK orders the postage charge is £3.50 for orders up to £45. Over £45 postage is free!
​
We charge £10 postage for all orders up to £60 in Europe with free postage for orders totalling over £60. Our postage charge to the US, Australia and the rest of the world is £12 for orders up to £60 with free postage on orders above this.
We dispatch most items within 2-3 working days of the order being received. If it is a customised or bespoke order this dispatch time may be a bit longer and we will always agree that with you when you place your order.
​
If there is anything that we can do to improve our service or you have any questions about shipping, do not hesitate to get in touch!
​
RETURN & EXCHANGE POLICY
I hope you are delighted with all of the items that you order from us. However, if you change your mind or are not completely satisfied with your goods, please send the parcel back to us, within 7 days, and we will ensure you receive a full refund. Returns must be paid for by the customer and it is advised that you obtain a proof of postage to safeguard items going missing in the post. Your statutory rights are not affected.
​
Please get in touch if there is any problem with your order and we will seek to resolve it straight away!